FAQ's - Visas


Where do I get more information?

We have captured the information and any relevant links on our pages to provide all the information that you need ahead of your visa application. Visit the relevant information page of the Visa that you want:

For US Visa information, click here.

For UK Visa information, click here.

For CAD Visa information click here.


Or you can schedule a 15 minute free, no obligation consultation here.   



How do I get started?

Once you are satisfied with the information and are ready to proceed, please complete the relevant questionnaire which provides the information that is required by the relevant visa authorities.


Please complete the questionnaire for the visa that you seek.

Apply UK Visa

Apply US Visa

Apply CAD Visa


How can Catalyst help?

The Passport / Visa Officer will help you collate the requirements, submit the application online, confirm your biometric appointment and then send your passport out via courier.  From start to finish, your dedicated Visa Officer will manage the application process 


What is the Catalyst Visa Assistance Fee? $300.00; where $150.00 is required application appointment and $150.00 is due at the collection of your interview confirmation package - usually 1-2 days before your interview.


What other fees will apply? The application fee of the respective countries are to be charged directly to the credit card of the applicant.


How long does it take? Depends. Subsequent to the interview, it will take 4-6 weeks before the return of your passport. Do not plan any travel for 3 months after your interview.


Do I have to give up my passport? Yes, we will have to send out your passport to receive the stamp. It will take 4-6 weeks. Do not plan any travel for 3 months after your interview. 







What are the rules for the digital photo? 

Taken within the last 6 months to reflect your current appearance

Taken in front of a plain white or off-white background

Taken in full-face view directly facing the camera

With a neutral facial expression and both eyes open

Taken in clothing that you normally wear on a daily basis

Uniforms should not be worn in your photo, except religious clothing that is worn daily.

Do not wear a hat or head covering that obscures the hair or hairline, unless worn daily for a religious purpose. Your full face must be visible, and the head covering must not cast any shadows on your face.

Headphones, wireless hands-free devices, or similar items are not acceptable in your photo.

Eyeglasses are no longer allowed in new visa photos, except in rare circumstances when eyeglasses cannot be removed for medical reasons; e.g., the applicant has recently had ocular surgery and the eyeglasses are necessary to protect the applicant's eyes. A medical statement signed by a medical professional/health practitioner must be provided in these cases. If the eyeglasses are accepted for medical reasons:

The frames of the eyeglasses must not cover the eye(s).

There must not be glare on eyeglasses that obscures the eye(s).

There must not be shadows or refraction from the eyeglasses that obscures the eye(s).

If you normally wear a hearing device or similar articles, they may be worn in your photo.

Review the Photo Examples to see examples of acceptable and unacceptable photos. Photos copied or digitally scanned from driver’s licenses or other official documents are not acceptable. In addition, snapshots, magazine photos, low quality vending machine or mobile phone photos, and full-length photographs are not acceptable.